The Goodwill Factor
Goodwill is one of the most powerful forces in the world. What is it? It’s a feeling. It’s the “wow” you get when a complete stranger shows you some unexpected kindness. Or when a customer service representative bends over backwards to solve your problem. When you open your new iPad to use it for the [...]

Grant Webster is a digital strategist passionate about setting ideas in motion. Grant helps forward-thinking people test, build, and spread outstanding ideas.


